Privacy Policy
Your privacy matters. This policy explains what we collect, how we use and share information, and the choices you have. Last updated:
Eric Emanuel is a trademark of its respective owner. EricEmanuelHoodie.net is an independent retailer and is not affiliated with, endorsed, or sponsored by Eric Emanuel Inc.
1. Scope
This Privacy Policy applies to personal information processed by EricEmanuelHoodie.net when you browse our site, purchase products, create an account, contact support, or interact with our marketing. It also covers data we collect through cookies and similar technologies.
2. Information we collect
- Identity and contact data: name, email address, billing/shipping address, phone number.
- Order details: products purchased, order amounts, transaction timestamps, return information.
- Payment information: tokenized payment identifiers and status from our payment processors. We do not store full card numbers.
- Device and usage data: IP address, device type, browser type, operating system, referring/exit pages, pages viewed, time on site, and approximate location inferred from IP.
- Cookies and tracking data: identifiers that help us remember your cart, preferences, and measure performance.
- Communications: messages you send us (email, forms), support notes, and survey responses.
- Marketing preferences: newsletter/SMS opt-ins and opt-outs, engagement with our emails or ads.
- Social and referral data: if you arrive via an ad, affiliate link, or social platform, we may receive associated campaign parameters.
- User-generated content: product reviews, ratings, and photos you choose to submit.
3. How we use information
- Fulfill and deliver your orders, process payments, and manage returns.
- Provide customer support and respond to inquiries.
- Personalize your experience, remember cart contents, and recommend products.
- Send transactional communications (order confirmations, shipping updates).
- Send marketing communications (email/SMS/ads) with your consent or as permitted by law.
- Measure site performance, run analytics, and improve our products and services.
- Detect, prevent, and address fraud or security issues.
- Comply with legal obligations and enforce our terms.
4. Legal bases (EU/UK GDPR)
- Contract: to process orders and provide requested services.
- Legitimate interests: to secure our services, understand usage, and market to existing customers.
- Consent: for non-essential cookies, email/SMS marketing where required, and certain advertising.
- Legal obligation: to comply with tax, accounting, and regulatory requirements.
7. Advertising & analytics
We may work with analytics and advertising partners to understand performance and reach interested audiences. Examples include web analytics tools and social media advertising platforms. These partners may set cookies or receive limited data about your device and site activity to provide measurement and ad services.
You can opt out of non-essential cookies and personalized ads via Cookie Settings, platform-level controls (e.g., Facebook Ad Preferences, Google Ad Settings), and device settings for mobile ads.
8. Payments & shipping
- Payments: We use third-party payment processors to handle transactions. We do not store your full card details; processors provide us with payment status and limited identifiers.
- Shipping: We share your name, address, and contact details with carriers to deliver orders and communicate tracking updates.
9. Data retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary based on record-keeping and tax laws.
10. Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International transfers
We may transfer, store, and process your information in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses.
12. Your rights & choices
Marketing choices
- Email: Unsubscribe via the link in our emails or contact us.
- SMS: Reply STOP to opt out or contact us for assistance.
- Cookies/Ads: Use Cookie Settings or your browser/device controls.
EU/UK data subject rights
Where applicable, you may have the right to access, correct, delete, or port your data; object to or restrict processing; and withdraw consent at any time without affecting prior processing.
US state privacy rights (e.g., CA, CO, CT, VA)
- Right to know/access and delete certain personal information.
- Right to correct inaccuracies.
- Right to opt out of targeted advertising and certain “sales” or “sharing.”
- Right to non-discrimination for exercising your rights.
To exercise rights, contact us at [email protected]. We may need to verify your request. You may authorize an agent, subject to verification.
13. Do Not Track
Your browser may offer a Do Not Track (DNT) signal. Because no common DNT standard is adopted, we do not respond to DNT at this time. You can manage cookies and ad preferences using the options described above.
14. Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided us information, please contact us so we can delete it.
15. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will post the updated policy here with a new “Last updated” date.
16. Contact us
If you have questions or requests about this policy or your personal information, contact us:
Email: [email protected]Address: 4289 Willow Bend Rd, Dallas, TX 75244, USA